Lead Design at D2 Nova

D2 Nova is a software company developing business communication platforms and has decades of expertise in VoIP Communication. As the first D2 designer, I transitioned from working with outsourced design resources to building up a small design team and crafting product design in-house. My duties include:

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• Working with the company management to synthesize business requirements

• Conduct researches and user studies to identify user needs and using scenarios

• Propose information architecture and define user flows

• Led the design team to produce and deliver high-fidelity mockups and prototypes

• Held design reviews and usability tests to validate design solutions and iterate on designs

• Working closely with the R&D team to ensure the accuracy of user experiences.